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Cisco and Microsoft Lab Procedures FAQ
3/13/2010 7:59:57 PM ET

The list below addresses frequently asked questions about Cisco and Microsoft lab procedures. You might find it useful to print out this FAQ page. An FAQ list devoted to general questions, operating system questions and user issues is also available.

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  • Lab Procedures for Cisco Labs
  • Lab Procedures for Microsoft Labs
  • I want to preserve what I’ve done so far in a Cisco lab...how do I save my configurations? If I start a Microsoft lab and can't finish it in the scheduled time frame, can I continue?
    If I start a Cisco lab and can't finish it in the scheduled time frame, can I continue? What are the 'Lab Buttons' and what do they do?
    How do I 'Archive' my Cisco lab? What operating systems are available?
    What are the Cisco 'Lab Buttons' and what do they do? How do I log on or log off to the vLab system computers?
    What interfaces are available? I need administrative access to my vLab system computers. How do I do that?
    What is the lab configuration? Why does each vLab system computer have two network connections?
    Can the lab configuration be changed? Can I reconfigure the network connections?
    When starting a lab, what do I need to do to acquire the configurations that apply to my lab? When I begin, there are no configurations. Am I leaving off a step? Why am I getting a Found New Hardware message? Do I really need to reboot?
    What is Cisco pre-work, and why do you suggest I do it before starting the lab session? What if I need to restart my vLab system – for example, if I add a network service, or run a domain controller promotion?
    How long after completing the labs will the saved configurations and other information that is archived be available to me? Why did my browser window go blank? Why is my connection to the vLab system computer unavailable?
    How can I reconnect to a computer once it’s rebooted?
    My lab was supposed to be ready at a given time, and it’s not. Why?
    Why does it take so long for reboots?
    When can I use keyboard shortcuts, and when do I need to use the mouse?
    What percentage of Microsoft Certified Professional test objectives are covered in each lab and each lab pack?
    Lab Procedures for Cisco labs

    I want to preserve what I’ve done so far in a Cisco lab...how do I save my configurations?

    There are three buttons that are important for you to know: "Cycle Break", "Save", and "Reset". "Save" allows you to save the current configurations in your lab and "Load" will return the devices to that saved state. Maybe you're unsure of the next configuration command and you want to be able to return to a safety point or, maybe, you want to try something outside the parameters of the lab and you will want to get back to where you left. If you "Save" the device configuration, perform the experimental step, and find that step to be unworkable, you can "Cycle Break" (if communications are completely lost) or "Reset" and then "Load" your saved configuration.

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    If I start a Cisco lab and can't finish it in the scheduled time frame, can I continue?

    Yes. Equipment configurations are automatically saved at the end of a session unless you choose to manually save one or more device configurations during the course of your lab. If you do perform a "Save" during a lab, you will need to manually "Save" all your configurations before the lab ends. At the expiration of the lab time, your manual "Save" or the automatic "Save" configurations can be archived from your locker. You can then purchase the lab again, giving yourself another hour of lab time. When you take the "new" lab, you can retrieve your saved configurations and load them into the corresponding devices in the "new" lab. In this way, you are able to continue the lab from the point at which you ran out of time.

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    How do I 'Archive' my Cisco lab?

    How do I 'Archive' my Cisco lab? If you run a lab and never initiate any "Saves" during the course of that lab, the system will automatically save your configurations when the lab is complete or runs out of time. At this point, the lab moves from the "Purchased" section of your locker to the "Completed" section. Now, one of the options associated with the lab is "Archive". This moves the lab from "Completed" to "Archived".

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    What are the Cisco 'Lab Buttons' and what do they do?

    There are three buttons that are important for you to know: "Cycle Break", "Save", and "Reset".

    "CYCLE BREAK"
    "Cycle Break" is the button of last resort. Should you enter a configuration which prevents you from communicating with the device(s), "Cycle Break" resets the device(s) with no configuration. You can then select "Reset" to restore the original lab configurations. Select "Load", if you have saved configurations you would like to restore. Performing a "Cycle Break/Reset" or "Load" will break communication with that device and you will have to re-initiate a telnet session by selecting the device on the lab diagram.
    WARNING: DO NOT SELECT "CYCLE BREAK" AND THEN "SAVE".

    "RESET"
    "Reset" allows you to reset one or more of the devices in your lab. You may have inadvertently or experimentally changed a configuration setting that caused the device(s) to hang. "Reset" allows you to get back to the starting configuration of the lab. If you do perform a reset, you will lose communication with that device and will have to re-initiate a telnet session by selecting the device on the lab diagram.

    "SAVE"
    "Save" allows you to save the current configurations in your lab and "Load" will return the devices to that saved state. Maybe you're unsure of the next configuration command and you want to be able to return to a safety point or, maybe, you want to try something outside the parameters of the lab and you will want to get back to where you left. If you "Save" the device configuration, perform the experimental step, and find that step to be unworkable, you can "Cycle Break" (if communications are completely lost) or "Reset" and then "Load" your saved configuration.

    Note:
    Selecting "Cycle Break" and "Save" in sequence will cause an error condition that will disable the equipment, and you will not be able to continue with your lab. Should this happen, contact Customer Support to reschedule your lab.

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    What interfaces are available?

    The router and switch interfaces vary depending on the specific module on which you are working. Various labs support configuring serial, Ethernet, Frame-Relay, ISDN, switch, and voice interfaces.

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    What is the lab configuration?

    The term "lab configuration" differs from the router configurations - and is another common term. Router configurations are data resident inside the router that contains addressing and parameter information. The term "lab configuration" simply refers to the way the routers in a lab are interconnected.

    The lab configuration will vary depending on the specific lab you are working on. The routing labs will support one or more suites of three routers, depending on the specific exercise, as well as the equipment needed to establish frame relay and ISDN. The Switch Labs and the Voice-Over-Layer2 Labs, of course, contain the required gear to provide a basic environment.

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    Can the lab configuration be changed?

    Yes. When you take a lab, you are given exclusive access to an equipment group assigned by that lab. Once you are in "Config" mode, you can do whatever you'd like, based on the connectivity available for that equipment group.

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    When starting a lab, what do I need to do to acquire the configurations that apply to my lab? When I begin, there are no configurations. Am I leaving off a step?

    The starting configurations will be loaded on all the equipment when you start the lab. That is why a takes a few minutes to load the lab before you can start your changes. Depending on the lab you take, some labs will have many pre-configurations and others will have hardly any. Please consult the preview scenario for your starting conditions. You can also check the sample solution for hints on how to proceed.

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    What is Cisco pre-work, and why do you suggest I do it before starting the lab session?

    After registering for the lab and signing up for an online session, you will be able to pull down the pre-work material. Review of the pre-work material before your onion session will make your entire learning experience more productive. When your assigned time slot is active, you will configure and monitor the actual routers and switches in equipment group.

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    How long after completing the labs will the configurations and other information that is archived be available to me?

    Archived materials stay in the locker indefinitely. However, if you are planning on saving them long term please copy them to another location.

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    Lab Procedures for Microsoft labs

    If I start a Microsoft lab and can't finish it in the scheduled time frame, can I continue?

    Unfortunately not. The computers in the vLab system modules are loaded with a completely fresh version of the operating system, configured with the appropriate settings for each individual lab, each time you start a lab.

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    What are the 'Lab Buttons' and what do they do?

    1. The Select All button selects all of the devices to be included in the action that the user will next request.
    2. The Clear All button will uncheck all devices that have been previously selected.
    3. The Reload button will reload the device or devices that have been selected with the lab’s starting configuration.
    4. The Reboot button will perform a power cycle on the device or devices that have been selected.

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    What operating systems are available?

    You will be working with Windows 2000 Server and Windows 2000 Professional computers. Each lab involves a different combination of computer types and network configurations.

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    How do I log on or log off to the vLab system computers?

    Normally, you initiate a Windows 2000 logon by pressing the Ctrl+Alt+Del key combination on your keyboard. If you do this during the vLab exercise, your own local system will intercept the keystrokes and respond. To work around this, you can click the "Send Ctrl+Alt+Del" button at the top of each vLab browser window and then follow normal Windows 2000 logon procedures. See the instructions in your individual lab for user logon names and passwords.

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    I need administrative access to my vLab system computers. How do I do that?

    You have full administrative access to all your vLab system computers at all times. You can log on to any computer or domain as the Administrator user. The password for this user is always "password."

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    Why does each vLab system computer have two network connections?

    One connection is an internal interface to the vLab system virtual LAN, and one is an external Web connection to support the browser-based vLab system interface. The Local Area Connection object connects to the virtual LAN, and the Do Not Touch object connects to the Internet.

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    Can I reconfigure the network connections?

    Feel free to reconfigure the Local Area Connection object as necessary. Don’t reconfigure the connection labeled Do Not Touch. If you do, you will lose your Internet connection to the vLab system computer, and you will have to reboot the machine to continue working. Also, don’t make any configuration changes that affect both connections; for example, don’t remove the Client for Microsoft Networks from either connection.

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    Why am I getting a Found New Hardware message? Do I really need to reboot?

    No, you do not need to reboot your vLab system computers when you see the Found New Hardware message. The hardware variations between individual vLab system computer are extremely minor. Your vLab system will key correctly without rebooting.

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    What if I need to restart my vLab system – for example, if I add a network service, or run a domain controller promotion?

    You can restart the system from the computer console or your lab Web page. The computer will reboot, and while it does, your connection will be inactive and your browser window will be blank. To reconnect to the system once it comes back on line, return to the console where you started the lab and click on the appropriate device link. Be very careful, however, always to restart the system and never to do a complete shut down. If the system is shut down completely, there is no way for you to re-connect to it remotely via the Web.

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    Why did my browser window go blank? Why is my connection to the vLab system computer unavailable?

    The remote computer is probably rebooting. You’ll be able to reconnect once it comes back on line.

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    How can I reconnect to a computer once it’s rebooted?

    Return to the console page and click on the appropriate device link.

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    My lab was supposed to be ready at a given time, and it’s not. What gives?

    Although the lab load process generally completes within the scheduled time, at times there will be slight system delays. Your lab will be available shortly. If your lab loads so slowly that you feel you do not have time to complete the lab activities, call technical support.

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    Why does it take so long for reboots?

    There are various scripts and applets that need to run at boot time to create the vLab system environment. This might cause a slight perceived delay in the normal system boot cycle.

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    When can I use keyboard shortcuts, and when do I need to use the mouse?

    It is always safe to use the mouse to interact with the remote vLab system console. In many cases, you can also use keyboard alternatives, such as pressing [Esc] to select the Cancel button, or pressing [Enter] to choose OK. However, you want to avoid keystrokes that might be intercepted by the active application on your local system. For example, [Alt] = [F4] will close your local browser window, not the open application on the remote vLab system. If this happens to you, no problem; just go back to the Console Page and click the appropriate device link to re-connect. Your system will still be running, exactly the way you left it.

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    What percentage of Microsoft Certified Professional test objectives are covered in each lab and each lab pack?

    Each vLab exercise contains activities that are practically useful for Windows 2000 system administrators as well as that support test preparation activities for MCP candidates. However, there is no base percentage of test objectives covered in each lab or lab pack. Objectives can range in scope from very minute to very broad, and don’t necessarily relate directly to a given amount of lab activity. Also, some test objectives are purely theoretical and do not lend themselves well to the hands-on vLab system learning model. Before you schedule your certification test, you should definitely plan to review the entire test preparation document for your test and perform any necessary individual study and preparation.

    For more information on MCP testing, see the Microsoft Certification web site at www.microsoft.com/trainingandservices/.

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